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Frequently Asked Questions
What services does Beast Works offer?
We specialize in professional website design for small businesses, entrepreneurs, and growing brands. Our services include business websites, e-commerce websites, website redesigns, search engine optimization (SEO), branding, website maintenance, and ongoing website support.
Who do you work with?
We work with businesses of all sizes, including startups, local businesses, restaurants, contractors, service providers, retail stores, and online businesses.
Where are you located?
Beast Works is based in Ontario, Canada, and proudly serves clients throughout Canada and internationally.
Website Design
How much does a website cost?
Our pricing depends on the size and complexity of your project. We offer packages for startups, growing businesses, e-commerce stores, and custom websites. If you're unsure which package is right for you, we'd be happy to recommend the best option during a free consultation.
How long does it take to build a website?
Project timelines vary depending on the package selected and how quickly we receive your content.
Typical timelines:
Launch Package: 5–7 business days
Growth Package: 7–10 business days
Authority Package: 2–3 weeks
E-Commerce Websites: 3–5 weeks
Custom Projects: Timeline provided with your proposal
Will my website work on phones and tablets?
Yes. Every website we build is fully responsive and optimized for desktop computers, tablets, and smartphones.
Can I update my website myself?
Absolutely. Once your website is complete, you'll have full administrative access. We also provide basic training so you can confidently make updates yourself.
Do you provide website content?
Clients are responsible for supplying their own written content and images unless copywriting or content creation has been purchased as an additional service.
Can you use my existing website?
Yes. If you already have a website, we can redesign it, improve its appearance, update its content, or migrate it to a new platform when appropriate.
E-Commerce
Can you build an online store?
Yes. We design secure, easy-to-manage online stores that allow customers to browse products, place orders, and make online payments.
Which payment methods can my customers use?
Depending on your chosen platform, your store can accept payments through providers such as Stripe, PayPal, Square, or Shopify Payments.
Payment processing fees are charged by the payment provider and are not included in our website packages.
Will you upload my products?
Yes. Our e-commerce package includes uploading a set number of products. Additional product uploads are available as an add-on service.
SEO
Will my website appear on Google?
Yes. Every website includes basic SEO setup to help search engines understand and index your website.
However, we cannot guarantee first-page rankings, increased traffic, or specific business results, as these depend on many factors beyond our control.
Do you offer ongoing SEO services?
Yes. We offer ongoing SEO through our monthly Growth Package and additional SEO services tailored to your business goals.
Payments
Do you require a deposit?
Yes. A deposit is required before any project begins. This allows us to reserve your project in our schedule and begin development.
What payment methods do you accept?
We accept approved electronic payment methods as outlined in your project proposal or invoice.
Do you offer payment plans?
Payment plans may be available for larger projects. Please contact us to discuss available options before your project begins.
Revisions
How many revisions are included?
Each website package includes a specific number of revision rounds. Any additional revisions or changes beyond the agreed project scope may incur additional charges.
Can I request additional features later?
Absolutely. We're happy to add new pages, features, integrations, or improvements after your website launches. These requests will be quoted separately.
Website Maintenance
Do you offer website maintenance?
Yes. Our Beast Works Care and Beast Works Growth plans help keep your website secure, updated, optimized, and running smoothly long after launch.
What happens if my website has a problem?
If you're enrolled in one of our maintenance plans, simply contact us and we'll investigate the issue as quickly as possible based on your support level.
Domain & Hosting
Do I need to purchase my own domain name?
Yes. Clients are responsible for purchasing and renewing their domain name unless otherwise agreed in writing.
Do you provide website hosting?
We can assist with hosting setup and recommendations, but hosting services and renewal fees are generally purchased separately by the client unless included in a custom agreement.
Ownership
Who owns the website after it's finished?
Once the project has been completed and all outstanding invoices have been paid in full, ownership of the completed website design and agreed deliverables is transferred to you, subject to any third-party software, licensing, or platform restrictions.
Support
Can I contact you after my website launches?
Absolutely. We're here to support your business. Whether you need updates, maintenance, new features, or another website in the future, we'd be happy to help.
Still Have Questions?
We're always happy to help.
If you can't find the answer you're looking for, please contact us and we'll respond as soon as possible.
Email: info@beastworks.online
Response Time: Typically within one business day.
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